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HOME > POLICIES
CLAIMS AND RETURNS
1.Merchandise cannot be returned unless you obtained a Return Authorization NO. from the factory . 2.The factory must be notified within 10 days from receipt of shipment of any damaged or shortage of goods. 3.All American Premium Corp. takes pride in its ability to handle orders with utmost care. In the event of unforeseeable defective or damaged products, reimbursement amounts are limited to the actual price of the materials provided, e.g., the price of order and the price of services rendered. Submitting your order to All American Premium Corp. constitutes your agreement that any damage or loss caused by our company, even through the negligence or fault of our company, will entitle you to replacement with a like amount of new products and decorating services. Except for such replacement, the acceptance of the order is without other warranty or liability, expressed or implied, and recovery for incidental or consequential damages is excluded. In the event of loss by any shipping carrier, All American Premium Corporation will hold no liability.
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COST OF PRINTING
All prices include one color, one location imprint or laser engraving unless noted otherwise. For each additional imprint color or imprint position see extra imprinting charges. Art and screens are extra.
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QUALITY
Due to uncontrollable circumstances, variances in color, shade, texture, size and construction of finished goods cannot be guaranteed. Colors are not guaranteed to be colorfast. We reserve the right to change, correct, and improve goods without prior notice. No adjustments or claims will be processed regarding these variances.
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RETURNED SAMPLES
Customer pays freight and must request Return Authorization within 30 days from date of invoice. After goods are returned in good condition, freight paid, a credit will be issued for sample cost only.
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RUSH ORDERS
A 5% charge of the order value will apply or $30(v) will apply if the total value is under $500.00. All orders that require delivery within 5 working days will be considered rush orders. Customer must overnight order to factory and authorize Next Day Freight. Rush orders are accepted only if production schedule allows and stock is available. Manufacturer is not responsible for freight charges incurred on Rush Orders.
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